June 8, 2023

iPhone Causes AT&T Bill Simplification

If you were one of the first to get an iPhone, you may have experienced a little bit of shock when opening your first phone bill since switching. Personally, my bill was 20 some pages long – compared to the 3 pages Cingular used to send me before becoming AT&T.

The reason for killing an extra tree? It seems that AT&T itemized all my data usage. Since I constantly checked out websites on my phone at work, in the car, on the toilet, in bed, etc, I had LOTS of data line items with a charge of 0.

I laughed when I got my first bill, and thought “wow, I wonder how many trees the iPhone is killing” before dropping it all in my shredder.

The good news is, it’s going to stop! I just got a text message from AT&T saying that they’re going to remove item detail on my next bill, and if I’d like it to get it online or call 611. That’s a change in the right direction. Now if only they’d actually offer that $5 unlimited texting they talk about on TV instead of hiding the required “data plan purchase” away in the small text.

About Ryan Jones

Ryan Jones is an SEO from Detroit. By day he works as a manager of SEO & Analytics at SapientNitro where his team performs SEO for Fortune500 clients. By night he's either playing hockey or attempting to take over the world with his own websites - which he would have already succeeded in doing had it not been for those meddling kids and their dog. The views expressed here have not been paid for and belong only to Ryan, not any of his employers or clients. Follow Ryan on Twitter at: @RyanJones, add him on Google+ or visit his personal website: www.RyanMJones.com