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Making Sure Nobody Takes Care Of Your Problem

January 17, 2007 by

Here’s a tip to everybody in the business world:  If you want something to get done, don’t CC anybody on the email.

At least 20 times / day I get CCed on an email asking for something to be done, and I’m sure you can guess my gut reaction:  “Mike, Will, or Chris will probably take care of this.”

The problem in this situation is that Mike, Will, and Chris are thinking along the same lines.

If you want to make sure something gets done, make sure you only send your request out to one person – preferably one with the authority to delegate tasks.  This way, there’s a chain of accountability.  It also saves people the extra time of sending emails to everybody involved to see if they already took care of the issue or not.

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loutishly About Ryan Jones

Ryan Jones is an SEO from Detroit. By day he works as a manager of SEO & Analytics at SapientNitro where his team performs SEO for Fortune500 clients. By night he's either playing hockey or attempting to take over the world with his own websites - which he would have already succeeded in doing had it not been for those meddling kids and their dog. The views expressed here have not been paid for and belong only to Ryan, not any of his employers or clients. Follow Ryan on Twitter at: @RyanJones, add him on Google+ or visit his personal website: www.RyanMJones.com