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I’m happy to announce that I just launched another site today. It’s something I’ve been working on for a long time now, but couldn’t really decide on a name for. The new site is called TextBunch.com. It’s “group messaging made simple.”
If you’ve ever been on a softball team, bowling league, or even had a fantasy baseball draft you probably know how much of a pain it can be to call everybody and let them know when the game is, or what time the draft starts. TextBunch solves that problem.
At it’s core, TextBunch is basically a text message mailing list. Users can create a group, add members to that group, and then easily send a message to that group. Right now group sizes are limited to 10 members, but as the site comes out of beta that will soon change.
I’ve got a few more features planned, but I wanted to get the site out there so that you can play around with it first. (Plus, I needed to use it for today’s softball practice.) So create a group and tell me what you think.
April 18th, 2008
How many people out there list their cell phone on their business card? It’s something I’ve always done, but am starting to see less and less of. As a fan of this practice, I only list my cell on my current business card. In fact, I’ve often refused to have a company line opting instead to use my cell or skype for everything.
In a smaller company, listing your cell phone is a great way to get intimate with your customers. Knowing they can get a hold of you in an emergency is a great benefit for most people. From my experience customers rarely abuse this, opting only to call you if it’s extremely important.
With that said, there are a few times it can be a bad idea. I remember once being yelled at by a boss when the CEO of a company called me on a Sunday wanting some text changed on a yet to be released feature and I told him that I wouldn’t be able to do it until Monday. I happened to be at a Michigan football game, and there was no way I was going to get to a computer. All in all, these experiences are rare to me.
Then there’s the occasional “old business card” folly. I was woken up today by a frantic employee of a company that I had worked with in my last job. I left that job over 6 months ago, but this employee had no way of knowing that. She was panicking because the prices on her website were wrong, and wasn’t very happy when I told her that I no longer worked for that company. Unfortunately, I didn’t have the number of anybody there who she could call either.
So what do you think? Are cell phones on a business card a good idea or a bad one? What are your experiences?
April 17th, 2008
There seems to be a lot of confusion about this question on the internet. I was unable to find a decent website that deals with bidding on trademarked terms on Google adwords and it’s pretty well hidden in their TOS, so here goes.
Oh yeah. Now’s also a good time to say that everything on my blog reflects MY opinions and and views, and not those of my employers (current, past, or future.)
So can you advertise on trademarked terms?
Yes - if you don’t include that term in your ad title, text, or url. In other words, I can bid on the word “Kleenex” as long as my ad doesn’t say “Kleenex” Instead, I’d have to use a generic term like “facial tissue” in my ad.
To quote the adwords TOS: (for the US, UK, Ireland, and Canada) “When we receive a complaint from a trademark owner, we only investigate the use of the trademark in ad text. If the advertiser is using the trademark in ad text, we will require the advertiser to remove the trademark and prevent them from using it in the future. Please note that we will not disable keywords in response to a trademark complaint.”
That last sentence is particularly useful. Google doesn’t care what you bid on, they care about what’s in your ad.
So should you bid on trademarked terms?
Absolutely! Especially if it’s a case of Kleenex, Chap Stick, Q-Tips, or any other trademark that has now become synonymous with the product. Even if you’re not selling a product, it can be helpful to bid on the name of your competitors. If you sell blue widgets for a price lower than company X, then by all means you should be biding on the term “company X” with an ad like “Blue Widgets - 10% cheaper than the competition” or something.
What do I do if somebody is outbidding me for my trademark?
You have a few options here. #1 is to simply outbid them. If somebody is searching for your trademark, it’s probably a very good lead and you can pay more for it. #2 is simply let them. It’s your trademark, they’re looking for it by name already, chance are they’re going to click your ad. #3 is to work on your organic SEO. If you’re not showing up in the #1 organic spot for your name, you need to be. This is really simple to do for trademarked terms.
OK great, but what do I do if somebody is using my trademark in their ad?
If you own the trademark and somebody else is using it in their ad, you should report it to Google. You can do that using this form.
If they’re simply bidding on your keyword there isn’t much you can do. It’s perfectly legal. The famous American Blinds case showed us this. Of course, chances are that American Blinds already knew this before they tried to sue, since they were even doing it themselves.
If somebody is bidding on your trademark though, you may want to check out their website to make sure that they’re not using it there. Chance are they aren’t, but it can’t hurt to check.
I hope this clears up advertising on trademarks. It can be a very profitable advertising strategy if done right.
April 15th, 2008
According to The Smoking Gun, yet another couple is suing Google for showing images of their house on the Google Streetview.
For those unfamiliar, StreetView is where Google drives trucks down the streets and takes pictures of everything. While it has provided us with some pretty amusing images, it’s hardly a violation of privacy.
See, there’s no reasonable expectation of privacy in your front yard. Let me say that again:
Anything in plain sight from a public place cannot have an expectation of privacy.
The issue here is that they claim they had a “private road” sign. But does a small sign put up by the homeowner make it a private road? Their street exists on a public map, and they list that street as their address - thus the mailbox is on that road too.
They claim that Google is lowering their home value by having pictures of it on the internet. OF course, the county assessor also has pictures of the house on the internet.
In a classic use of the Striesand sydrome, the lawsuit only drew more attention to their house - causing many to comment that they’d be better served spending their lawyer money on a lawn.
Perhaps the next couple should just ask Google to remove the image instead of drawing more attention to themselves.
April 14th, 2008
Slashdot reported something interesting today. Basically, some neat language in the Network Solutions TOS.
It says:
“You also agree that any domain name directory, sub-directory, file name or path (e.g.) that does not resolve to an active web page on your Web site being hosted by Network Solutions, may be used by Network Solutions to place a “parking” page, “under construction” page, or other temporary page that may include promotions and advertisements for, and links to, Network Solutions’ Web site…’”
Basically, whenever somebody follows a broken link or goes to a 404 page, Network Solutions will put up a page with ads instead. This is underhanded and shady, and I hope that they at least leave the URL in the address bar of the browser.
It’s similar to what Comcast and WOW (and probably other cable providers) are doing by redirecting all 404 traffic to their own ad filled page. This practice annoys me on 2 levels. First there’s the ads, and then they replaced what I typed so I can’t see if I spelled it wrong and have to re-type the whole thing over again.
I’m not one for regulation of the internet, but when all of my provider choices seem to be doing the same unfair practice, what other option is left?
April 11th, 2008
Quick. You want to put in a sprinkler system in your yard. Who do you call?
I’ve been asking that question for a while now. There doesn’t seem to be a major company that does this. Sears, Home Depot, and Lowes don’t seem to offer the service, and they won’t recommend any good companies.
Looking at the industry as a whole, there doesn’t appear to be anybody actually marketing the service.
I need sprinklers and a new front lawn. I’ve got the money in my hand and will pay for it today - yet I can’t find anybody willing to come take this money out of my hand. As a marketing professional, that spells epic FAIL.
Searching Google shows up a few vague companies who don’t have websites. I called a couple, but none of them answered (and most were just cell phones)
A got a flyer on my door about it a few days ago, and called, but it said “sorry, the voicemail box belonging to Mario is full” That’s right, he put his cell phone number on the flyer and didn’t even list the company name on the voicemail. I’m going to assume from the full voicemail box that his flyer worked pretty well for him.
So there’s companies out there doing this, and they probably do pretty well by word of mouth and random door to door flyers - but that’s it. There’s so much potential here and nobody seems willing to step up to the plate.
If you own a lawn care / property maintenance company there’s no reason you shouldn’t have a website. There’s also no reason you shouldn’t be running local ads on all of the search engines. If you’re in the Detroit area, it will probably be very successful because you currently don’t have any advertising competition.
If you’re a product manager at Lowes, Sears, or Home Depot, you should think about offering this service. I think it could be very profitable.
April 7th, 2008
The Tigers (arguably one of the best teams in the league on paper) have lost 6 straight. Everybody panic right? No, not really.
At the game the other day, I couldn’t help but notice all the boos anytime the team was losing. Lately, it’s been every walk, every allowed hit, and every error. It’s disgusting and it’s not going to help the team win. I don’t want this to turn into a “Leave the Tigers Alone” screaming post, but I’m really starting to get annoyed by all the fair weather fans out there.
It’s baseball, and it’s a long season. there’s really no difference between going 0-6 to start, or 6-6 to start. The line becomes even blurrier when you realize that you can start 6-0 or 0-6 and still end up 20-15 in a few weeks.
The Tigers will pull out of the slump and they will have a fine season. Getting some middle relief help (or Zumaya and Rodney off of the DL) wouldn’t hurt much either, but that’s not going to happen. In today’s baseball market, every team is currently looking for middle relief help.
Oh, and to all the fair weather fans: Stop going. If you’re going to go boo, why pay for a ticket? It’ll make it much easier for me to park, and maybe give me some elbow room when I’m there.
April 7th, 2008
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